Privacy Policy

Last updated: December 6, 2025

1. Introduction

Lien-Waiver ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our lien waiver management service.

Please read this Privacy Policy carefully. By using Lien-Waiver, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We collect several types of information to provide and improve our service:

Account Information

  • Name and email address
  • Company name
  • Phone number (optional)
  • Password (encrypted)

Project Information

  • Project names and addresses
  • Property owner information
  • Project status and details

Vendor Information

  • Vendor/subcontractor company names
  • Contact names and email addresses
  • Phone numbers and addresses

Waiver Information

  • Waiver types and amounts
  • Payment dates and through dates
  • Waiver status and history

Signature Data

  • Electronic signatures
  • Signing timestamps
  • IP addresses at time of signing

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our service
  • Create and manage your account
  • Process and send lien waivers
  • Send notifications about waiver status
  • Generate PDF documents
  • Respond to your requests and support inquiries
  • Send administrative information and updates
  • Protect against fraudulent or unauthorized activity

4. Information Sharing

We may share your information in the following circumstances:

With Vendors/Subcontractors

When you send a waiver request, we share relevant project and payment information with the designated vendor so they can review and sign the waiver.

Service Providers

We work with third-party service providers who assist us in operating our service:

  • Email delivery: For sending waiver requests and notifications
  • SMS notifications: For text message alerts
  • Hosting: Cloud infrastructure providers for data storage and processing

Legal Requirements

We may disclose your information if required by law, regulation, legal process, or governmental request, or to protect the rights, property, or safety of Lien-Waiver, our users, or others.

5. Data Security

We implement appropriate technical and organizational security measures to protect your information, including:

  • Encryption of data in transit (HTTPS/TLS)
  • Encryption of sensitive data at rest
  • Regular security assessments
  • Access controls and authentication
  • Secure password hashing

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as your account is active or as needed to provide you services. We also retain information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements.

Signed waivers and associated signature data are retained for legal record-keeping purposes, as these documents may be required for construction payment disputes or lien claims.

7. Your Rights

You have the right to:

  • Access and receive a copy of your personal data
  • Correct inaccurate or incomplete information
  • Request deletion of your account and associated data
  • Object to or restrict certain processing activities
  • Withdraw consent where processing is based on consent

To exercise these rights, please contact us at support@lien-waiver.com.

8. Cookies

We use cookies and similar tracking technologies to maintain your session, remember your preferences, and improve our service. You can control cookies through your browser settings, but disabling cookies may affect the functionality of our service.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: support@lien-waiver.com